Phone Dect
Posted in Uncategorized on 09/12/2011 06:53 am by adminPhone Dect
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What you need to know about wireless phone systems
In this day & age we are getting barraged with new technology from every direction. Sometimes its hard to keep up, & you almost need to be Einstein to work out for yourself which solution fits best. In the phone system or PABX arena this type of battle has been raging for many, many years. It seem funny that there are so many company's vying for ultimate supremacy in this space, when all we're talking about are simple telephones.
Many companies are pushing the rack mounted server style computer based phone systems. These systems whilst having a wealth of features, are very complex & have really moved away from the style that most business' have been used to & comfortable with through the 80's right up until the present day. Arrow had dabbled in this arena for a while, but having listened to our customers, have reverted back to the Key system style phone system, where you have a box on the wall & handsets with buttons such as line 1,2,3 etc... MUCH MUCH easier & this sentiment has been loudly echoed by our customers.
As just about everything in this day & age things are going wireless. Arrow's "Aristel" phone systems are no different. I would like briefly to speak about one customer in which a Wireless phone system solution has come in extremely handy. The customer i speak of runs a manufacturing company & his main premises is a warehouse / office hybrid set up. Previously he had an old outdated commander system with old wires hanging out of it & if a phone call came in for him, the receptionist had to get up & go out into the ware house & scream that there was a phone call waiting. Not the ideal arrangement.
The solution i came up with was a wireless phone system with desk phones & dect portable handsets. Now when a call comes into reception, it can be transferred directly out to either of the portable dect handsets in the warehouse. If the phone by chance rings out it can be answered by any of the desk phones or the portables. So in one extremely cost effective wireless solution all of the issues have been solved.
At first you may think a wireless phone system will be a lot more expensive than a traditional wired phone system, but its not quite the case. Although the main equipment is of similar price, where you really make a saving is on the internal cabling, & increases productivity. Due to the phone system being wireless, you don't need voice cabling running from your communications room out to your phones on desks. It really is a perfect solution form any company that may be unsure of their future movements premises wise. On the productivity front, they have completely eradicated the need for any staff member to get out of their seat to announce a phone call. The boss doesn't have to drop what he's doing & walk to the other end of the warehouse which saves him valuable time & money at the end of the day. All incoming phone calls are now handled quickly & efficiently with ease. Check out our blog feed for more information on different phone technologies - if you're looking for a reputable business phone company you should check out our website!
About the Author
Arrow Voice & Data is a business phone company that is part of a group of telecommunications companies that have been in business for over 10 years and is 100% Australian owned. Arrow is a full service telephone company that looks after the phone, mobile and internet needs of business, corporate and government departments across Australia.
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